Privacy Policy

Last Updated: January 2026

1. Introduction

SynaptikFlow LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect information about you in a variety of ways, including:

  • Personal Data: Name, email address, phone number, and other contact information you provide when scheduling consultations or requesting information.
  • Business Information: Practice name, location, Patient Management System details, and other information relevant to our services.
  • Usage Data: Information about how you access and use our website, including IP address, browser type, pages visited, and time spent on pages.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Communicate with you about our services, including scheduling and support
  • Improve and personalize your experience
  • Analyze usage patterns to enhance our website and services
  • Comply with legal obligations and protect our rights

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party vendors who assist us in operating our website and delivering our services (e.g., email providers, scheduling tools).
  • Legal Requirements: When required by law or to protect our rights, property, or safety.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access to the personal information we hold about you
  • Correction of inaccurate or incomplete information
  • Deletion of your personal information
  • Objection to or restriction of certain processing activities
  • Data portability

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

SynaptikFlow LLC

Email: [email protected]

Location: Serving Brickell, Coconut Grove, & Coral Gables