At SynaptikFlow, we treat your practice data with clinical rigor. Chiropractic care is built on trust, and so is our technology. We have designed our infrastructure to exceed industry standards for data protection, ensuring your clinic remains compliant while you grow your reputation.
We don't just "mention" compliance; we build it into our core architecture. Our systems are housed within enterprise-grade environments protected by formal legal agreements.
All patient data processing and clinical communications occur within a Google Workspace environment secured by a signed Business Associate Agreement (BAA).
All practice data is protected by AES-256 bit encryption at rest, meeting the highest standards set by NIST.
We utilize TLS 1.2+ encryption for all data in motion, ensuring that patient feedback is protected as it moves from their device to your dashboard.
Standard SMS and email are inherently insecure for health information. SynaptikFlow uses a proprietary protocol to keep your practice safe.
We never include patient names, treatment details, or medical conditions in unencrypted text messages.
Feedback is routed via secure, authenticated webhooks directly into our encrypted environment, bypassing vulnerable mobile carrier logs.
By excluding Protected Health Information (PHI) from unencrypted channels, we dramatically reduce your practice's exposure to data breaches.
Our messaging channels are fully registered with US carriers (A2P 10DLC), ensuring your messages are identified as professional, verified, and high-trust.
We maintain comprehensive logs of all system activity, allowing for full transparency and accountability in the event of a compliance review.
Our server infrastructure is hardened with firewalls and undergoes regular security patching and vulnerability scans.
"With a Master's in Medical Physiology, I understand that patient data is as sensitive as the clinical care you provide. I founded SynaptikFlow to give chiropractors a high-growth tool that doesn't compromise their medical ethics or their legal liability."
Are you an Office Manager or Clinic Owner conducting due diligence?
Schedule a consultation to learn how SynaptikFlow protects your practice while accelerating growth.